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Home / News / BBB warns Arkansans are being duped by a Stanley travel cup scam: How to avoid it
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BBB warns Arkansans are being duped by a Stanley travel cup scam: How to avoid it

Sep 13, 2023Sep 13, 2023

by: Alex Kienlen

Posted: Jun 6, 2023 / 11:48 AM CDT

Updated: Jun 6, 2023 / 11:49 AM CDT

LITTLE ROCK, Ark. – Online shoppers in Arkansas are being taken in by a scam involving the Stanley travel cup.

According to the Better Business Bureau, shoppers are served an ad for the mug on social media or through an online search. The ad appears to be official, offering the mug at an unheard-of low price, as much as half off.

The shopper, thinking they spotted a good deal, clicks on the ad and is taken to a website. The website looks official and payment and shipping information is entered.

Then the red flags start, the BBB stated. Often no confirmation email is sent to the buyer and they cannot contact the company. Others receive shipping information but never receive a cup, or they receive a report that their cup has been delivered to Alaska.

At least one buyer told the BBB they ordered a cup from what appeared to be a well-known retailer's website. They received a confirmation email with shipping information but then received a notice that their cup had been sent to another state 800 miles away.

"The items were delivered the day after a ‘Missing Mail Search Request’ was initiated, but it wasn't initiated or requested by me," the buyer told the BBB. "I have tried to contact both the shipping company and the seller through their website but have not gotten any response."

The BBB offers these tips for shoppers to avoid scams:

The bureau recommends checking its website at BBB.org for other tips on avoiding scams.

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for the mug Only purchase through known and trusted sellers Watch for imitation websites Be careful about social media ads Stay extra vigilant around the holidays BBB.org